HONOLULU – Child & Family Service (CFS), a family-centered full-service non-profit, today announced the promotion of Amanda Pump, MS, CSAC, to President and Chief Executive Officer (CEO) effective January 1, 2024. With CFS for more than a decade, most recently Amanda served as Executive Vice President and Chief Program Officer (CPO).
The Board of Directors’ CEO Search Committee led a thorough, six-month selection process that reviewed 160 applicants from across the country. The search narrowed down to 12 candidates (9 from Hawaiʻi and 3 non-Hawaiʻi based). After interviews with the top 3 finalists were completed, the CEO Search Committee selected Amanda with the full support of the CFS Board of Directors, who unanimously voted for her to lead the 124-year-old Hawaiʻi-born non-profit as President and CEO.
“This is such an exciting moment for CFS and the Board, as we’ve worked so well with Amanda in her role as Executive Vice President and Chief Program Officer. Amanda has demonstrated a deep understanding of CFS and the community it serves, she is committed to nurturing organizational health, and is well respected by all who work with her,” said Louise Ing, CFS Board Chair.
“It was evident that Amanda was the best candidate to lead CFS. She is passionate about the organization, and her commitment to the mission through community engagement has always been grounded in trust,” said Glen Kaneshige, CFS Board First Vice Chair and CEO Search Committee Chair. “Her dedication and expertise will serve to enhance and strengthen CFS programs and services for Hawaiʻi families.”
As the new President and CEO, Amanda will oversee the organization’s $37-million budget and nearly 400 staff. Most importantly, she will be leading it through its 125th year, setting the vision based on the needs of Hawai‘i families across the State. Amanda is already working with CFS leadership teams, and the CFS Board on new strategic plans to lead the organization into the future. Amanda has fostered and expanded the organization’s relationships with partner colleagues in the industry over the last decade and will continue to cultivate those connections.
“I am grateful to serve Child & Family Service as President & CEO. Having supported CFS in various capacities over the last 14 years, I feel a strong dedication to our organization and the community we serve,” said Amanda Pump, MS, CSAC. “I am eager to strategize and tackle today’s human service issues and strengthen families together with the community.”
Amanda is a collaborative leader with extensive knowledge of the challenges faced by families in Hawaiʻi. She has over 20 years of experience in the field of human service, specializing in child abuse and neglect, mental health, substance abuse, domestic violence, and sex abuse counseling. In her previous role as CPO, Amanda led the organization’s Senior Leadership Team (SLT) comprised of island directors and administrative department directors. Together, they collaborated on strategy for programs and sustainability, surrounding human services.
Amanda earned a Master of Science in Human Service in 2008 and has worked in Connecticut and North Carolina before deciding to call Hawai`i home in 2010. She holds a certification in Certified Substance Abuse Counseling (CSAC). At CFS, she has served as a Therapist in the Comprehensive Counseling and Support Services Program, a Clinical Coordinator in the Performance Department, and Program Administrator for the Healing from Trauma program. Prior to CPO, she served as Director of Oahu Programs where she oversaw and managed programs within all five focus areas of the organization: Caring for Keiki, Healing from Trauma, Empowering Youth, Honoring Kūpuna, and Social Enterprises.
Amanda’s dedication to the people of Hawai‘i doesn’t stop in the office. She serves on the Board of Directors for the Hawaii State Coalition Against Domestic Violence. Additionally, Amanda has a special place in her heart for young women who wish to enter the arts and business sectors as a member of Zonta of Oahu. In 2023, the Pacific Century Fellows Program invited Amanda to be part of the 18th cohort. Amanda also was recognized by the Pacific Business News’ 40 Under 40 Class of 2022, named amongst the top 40 young leaders in Hawai`i. She resides in Ewa.